Privacy Policy

1. Data Controller Identification
Name or Company Name: Wilke GO
Tax ID: 45705893V
Address: Calle Ruiz de Padrón, 18. 38002. Santa Cruz de Tenerife.
Email: info@wilkego.es
Phone: +34 623 24 84 86

2. Purpose of Data Processing
The personal data we collect will be used for the following purposes:
Service Provision: Manage and execute the services requested by the user.
Communication: Send information related to our services, updates, and promotions, provided the user has given consent.
Service Improvement: Analyze website usage to enhance service quality.

3. Legal Basis for Processing
The processing of personal data is based on:
Execution of a Contract: To provide the requested services.
User Consent: For commercial communications and usage analysis, where consent has been granted.

4. Data Recipients
Service Providers: Third parties assisting in service provision under confidentiality agreements and in compliance with applicable regulations.
Competent Authorities: In cases where there is a legal obligation.

5. International Transfers
No data transfers to countries outside the European Economic Area are anticipated. If such transfers occur, they will be to countries ensuring adequate protection levels or with appropriate safeguards implemented.

6. Retention Period
Personal data will be retained as long as necessary to fulfill the purposes for which they were collected and to determine any possible liabilities arising from those purposes and the data processing.

7. User Rights

Users have the right to:
Access: Know what personal data we are processing.
Rectification: Request the correction of inaccurate data.
Erasure: Request deletion of their data when no longer necessary for the collected purposes.
Objection: Object to their data being processed for direct marketing purposes.
Restriction of Processing: Request data processing limitation under certain circumstances.
Data Portability: Receive their data in a structured and commonly used format or request their transfer to another controller.

To exercise these rights, users can send a request to the email address info@wilkego.es, attaching a copy of their ID.

8. Data Origin
Personal data processed is obtained directly from the user through forms available on our website.

9. Security Measures
We implement the necessary technical and organizational measures to ensure the security of personal data and prevent alteration, loss, unauthorized processing, or access.

10. Cookies Policy
Our website uses cookies to enhance user experience. For detailed information about their use and how to manage them, please consult our Cookies Policy.